Hey there! Whether you’ve got a question, a suggestion, or just want to say hello, we’re all ears. At xiaohengtps Baltics, we’re not just another faceless e-commerce site—we’re a small team that genuinely cares about your experience. In fact, our founder still replies to most emails personally. Crazy, right? But that’s how we’ve always done things.
Honestly, we’ve tried chatbots and automated responses, but nothing beats a real conversation. Here’s how you can reach us:
I’ll be straight with you—we’ve made some of our best changes based on customer feedback. Like that time someone suggested a simpler checkout process, and boom, our conversion rates jumped by 15%. So don’t hold back!
Prefer live chat? Look for the little icon in the corner—it’s not always manned (we’re a small team, after all), but when it is, you’ll get instant help. Or fill out our contact form if that’s more your style.
P.S. If you’re wondering why we’re based in Estonia—well, that’s a story involving too much coffee and a late-night brainstorming session. Maybe we’ll tell you about it over email!
